- Store Policies
Payment is made simple through the checkout cart. We accept all major forms of credit cards including paypal through paypal and prostores secure shopping cart service. All information you send to us or to credit card processing is sent via SSL secure socket layer encryption for your protection.
Using the shopping cart you are directed to paypals secure online transaction page. We do not collect or see your vital credit card information. You will simply register your information such as address name and industry affiliation to speed through the checkout process.
At Gemcuts International we are in the business of building long term relationships with our clients. We are committed to meeting your demands whenever possible. Please do not hesitate to call or e-mail us regarding any purchase past present or future.
Return and Refund Policy
No risk purchase, Money back guarantee!
Contact us prior to returning a purchase as rules may vary depending on your location or item value etc.
It has been our experience that the merchandise you purchase here will normally exceed your expectations. If for some reason you are not pleased however we offer a no hassle (14) day return policy on all purchases originating from our website. Unless otherwise noted full refund will apply to items returned in their original condition and undamaged within 14 days of your shipment date acceptance. In simple terms you have 14 days to inspect the merchandise. Shipping fees are not refundable. Gemcuts International LLC will not assume liability for items that are incorrectly returned by the sender. Items must not be returned with any words suggesting gems or jewelry on the packaging. Any questions please do not hesitate to contact us at info @ gemcuts.com